Support
Need a hand with StudyDork? We're a small team and we read every message. Most issues can be sorted in one reply, so the fastest way to get help is to email us directly with a few details about what's going on.
Email us
Tap the button below to open a new email. Send it over and we'll get back to you, usually within 1–2 business days.
Email info@studydork.comWhat to include
The more detail you give us upfront, the faster we can fix it. Try to include:
- A clear description of what you were trying to do and what happened instead
- Steps to reproduce the issue, if you can
- Your device model and iOS version (e.g. iPhone 14 Pro, iOS 17.4)
- Your app version (Settings → About in StudyDork)
- The email address on your StudyDork account
- Screenshots or a short screen recording if the issue is visual
Common questions
Screen Time isn't blocking my apps
StudyDork needs Screen Time permission to block apps. Open iOS Settings → Screen Time → make sure it's turned on, then in StudyDork re-grant Screen Time access from the Lockout tab. If you denied the permission on first launch, you may need to toggle it from Settings → StudyDork.
My calendar isn't syncing
Go to the Calendar tab and tap the connect prompt to re-link Google, Outlook or Apple Calendar. If you recently changed your account password, re-authenticating usually fixes it. StudyDork only syncs events in a 90-day window either side of today.
I can't unlock my phone with the T-pose challenge
Make sure the camera has good lighting and that your whole body is visible in frame. You can switch unlock methods (tap challenge or T-pose) from StudyDork's Lockout settings if one isn't working for you.
How do I delete my account?
Open StudyDork → Settings → Account → Delete Account. This permanently removes all server-side data tied to your account. If you're having trouble with in-app deletion, email us and we'll take care of it.
I found a bug or have a feature request
Amazing, send it our way. Bug reports with steps to reproduce and screenshots are pure gold. Feature requests are read by the whole team and genuinely shape the roadmap.
Will Android be supported?
Android is on the roadmap but there's no firm release date yet. Join the waitlist on the home page to be notified when it lands.
Other ways to reach us
For press, partnerships, or anything not covered above, email info@studydork.com. You can also find us on Instagram, X, and TikTok.